Unnamed exec spies trouble for the serviceInternet News By Marc Chacksfield 13 hours ago | Tell us what you think [ 1 comments ]
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Not loving the sound of music Google Music isn't doing as well as Google would hope, with the service losing members on a weekly basis.
An unnamed digital music executive has spoken out about the service and believes that it is haemorrhaging users and has been since launch.
This has all come about since CNET did an investigation into Google Music and found that it was not living up to expectations.
This is according to Wayne Rosso, a columnist from The Music Void, who has it on good authority that Google Music is going through a difficult emo phase at the moment.
"I've never seen anything like it", explained a source to Rosso."It's astounding. It's hard to believe that with an install base of over 200 million Android handsets they're actually losing customers."
Below expectationsAccording to CNET, Google Music's customer adoption and revenue are below expectations but nobody is sounding the deathknell on the service just yet as it is barely out of its first quarter.
Google is yet to launch Google Music in the UK and made the interesting decision to launch the service in the US originally as a Beta, without any proper advertising, and then as a fully fledged service back in November.
Google has so far kept quiet about the number of people using Music.
Via NeoWin Tags: Google Music, Google, music, Spotify, iTunesTweetreddit!StumbleuponComment on this article Your comments (1) Click to add a new commentluke.tomasello1. For me the killer was that I had duplicate songs and duplicate play lists .. lots of them. This was a known problem from the beginning and there was never a patch or other instructions to fix it. I just this week - in a last ditch effort to fix it - deleted all music from the server, deleted the content from my droid client, uninstalled the droid client, and told my PC client to reload from the iTunes location.. the rebuild seemed to fix the problem, but the hassle was uncalled for.
This has been the story of Google from the beginning too. They are great innovators but absolutely suck at productization - something Apple excels at.
Google has all the right pieces to be a real competitor in the mobile ecosystem wars, but I just don't see them being able to compete with Apple and now Windows Phone as far as offering something resembling 'finished'.
The Google ‘everything is beta’ is getting old, and they will get left in the dust if they don’t learn how to build a finished product.
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